The CT964-2U-4x1G comes equipped with a special NVME drive tray. This is a brief explanation of how to eject this tray.
When the is locked, the groove in the screw face will be aligned with the locked icon.

Turning the screw counterclockwise from the locked position will unlock the drive tray.

Once the tray is unlocked, gently pull the orange tab downward to release the tray handle.
To relock the tray, simply re-insert the tray and turn the lock screw clockwise from the unlocked position (following the arrow on the orange cover).
